Bt399 Terms & Conditions — User Rights and Responsibilities

These Terms & Conditions apply to the bt399 platform website, mobile app, and all related services. By accessing bt399 or creating an account, you are deemed to have accepted these Terms & Conditions.

Bt399 reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via email or an on-platform notice in a timely manner. Continued use of bt399 after any changes take effect will be considered acceptance of the updated terms.

These Terms & Conditions are drawn up and governed in accordance with the applicable laws of Bangladesh. Compliance with Bangladesh's relevant laws is mandatory when using all bt399 services. If any provision is found to be unlawful, the remaining provisions shall continue to be in full effect.

• Bt399's services may only be used for personal and entertainment purposes.
• Using bt399 for commercial purposes or on behalf of a third party is strictly prohibited.
• Bt399 reserves the right to refuse service to any user for any reason.

You must be 18 years of age or older to create an account on bt399. All information provided at the time of registration must be truthful, accurate, and complete. bt399 reserves the right to immediately close any account found to have been registered with false information.

Each individual may operate only one bt399 account. Creating or managing multiple accounts is strictly prohibited and will result in the closure of all associated accounts, with funds subject to forfeiture.

Bt399 may request a national ID, passport, or other valid identification from users at any time for identity verification purposes. If verification is not completed within the specified timeframe, the account may be temporarily suspended.

• Keep your account password confidential at all times and never share it with anyone.
• Using another person's account or transferring an account to someone else is strictly prohibited.
• Bt399 must be notified immediately of any changes to your account information.
• If you notice any suspicious activity, contact bt399 Support immediately.

Each bonus offer on bt399 has its own terms and conditions. Please read the relevant terms carefully before claiming any welcome bonus, reload bonus, cashback, or other promotion. Accepting a bonus constitutes agreement to its terms.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn. For example, if the wagering requirement is 10x and you receive a BDT 500 bonus, you must place a total of BDT 5,000 in bets before making a withdrawal.

Bt399 reserves the right to modify, suspend, or cancel any bonus offer at any time. Bonuses expire at a set date, and any unused bonus will be forfeited upon expiry.

You can deposit on bt399 via bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly. If your deposit is delayed for any reason, please contact bt399 support.

Your account must be fully verified before you can make a withdrawal. Withdrawals on bt399 are generally processed within 15 minutes to 24 hours. Withdrawals can only be made to the same payment method used for the deposit.

Bt399 reserves the right to carry out additional verification on suspicious transactions. If money laundering or fraud is suspected, bt399 is obligated to report the matter to the relevant authorities.

• Minimum deposit and withdrawal amounts are set by bt399 and are subject to change.
• You must provide accurate information if asked about the source of deposited funds.
• The option to cancel a withdrawal request may be available within a specified time window.
• Bt399 is not liable for any funds lost due to incorrect payment details provided by the user.

All bets on bt399 are final once confirmed and cannot be cancelled, except in specific exceptional circumstances. Live Casino, Sports Betting, bingo, and other games each have their own rules, available in the relevant section.

If a technical error causes an incorrect result to be displayed, bt399 will ensure payouts are made based on the correct outcome. bt399 reserves the right to make the final decision regarding bets placed during a system error.

The odds offered by bt399 on Sports Betting are final. If an event is cancelled or postponed, bets will be settled in accordance with the applicable rules. If any selection in an accumulator bet is void, it will be counted as odds of 1.00.

The following activities are strictly prohibited on bt399. If any of these occur, the account will be closed immediately and funds on deposit may be forfeited.

• Multiple Accounts: A single individual holding multiple bt399 accounts is prohibited.
• Fraudulent Activity: Using software, bots, or any other automated means to play games is strictly prohibited.
• Money Laundering: Using bt399 for the purpose of money laundering is strictly prohibited.
• Collusion: Colluding with other players to manipulate games in a fraudulent manner is prohibited.
• Chargeback: Filing fraudulent or false chargeback claims is prohibited.
• System Exploitation: Exploiting technical errors to gain an unfair advantage is strictly prohibited.

Bt399 collects, stores, and processes your personal information solely for the purpose of providing services and meeting legal obligations. Your data is never sold to third parties.

Bt399 may be required to disclose user information to comply with legal obligations, such as requests from government authorities. In such cases, bt399 will act in accordance with applicable law. For more details, please refer to our Privacy Policy View the page.

• Your data is transferred securely via SSL encryption.
• You may request to update or delete your personal information at any time.
• Bt399 uses cookies to improve service quality — full details are available in our privacy policy.

Bt399 believes gaming should be an enjoyable form of entertainment, not a source of financial stress. That's why responsible gaming is a core part of bt399's Terms & Conditions.

If you feel gaming is having a negative impact on your life, please make use of the tools available on bt399 listed below. Contact bt399 support to activate any of these features.

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Limit: Set a time limit on how long you play in a single session.
• Reality Check: A summary of your gaming session will be displayed at regular intervals.
• Self-Exclusion: You can exclude yourself from bt399 for a defined period of time.
• Permanent Closure: You also have the option to permanently close your account if you wish.

For more details, visit our Responsible Gaming View the page.

Bt399 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• If evidence of fraudulent or suspicious activity is found.
• If registration is completed using false information.
• When required by legal obligation or regulatory authority directive.
• At the user's own request.

Any valid balance may be withdrawn after account closure; however, bt399 reserves the right to withhold funds if an investigation is ongoing or a rule violation has occurred. Users wishing to close their own account must submit a written request to bt399 support.

Once an account is closed, the same individual may not open a new account unless bt399 expressly grants permission.

Any dispute arising from these Terms & Conditions will first be addressed through bt399 support. bt399 is committed to resolving user complaints fairly and promptly.

Bt399 makes every effort to ensure the reliability of its services. However, bt399 is not liable for any losses resulting from technical issues, internet disruptions, or third-party service failures.

• Any claim against bt399 must be submitted within 30 days of the relevant incident.
• Bt399's total liability shall in no event exceed the value of the transaction in question.
• These Terms & Conditions are governed by the laws of Bangladesh.

If you have any questions or would like to learn more about bt399's Terms & Conditions, please visit our FAQ Page View the page or contact Support.